Delivery

Cimex Global Trading LTD HK offers a trading Platform chinafastsourcing.nl which connects Buyers and Sellers for further international trading process.

All products which were bought through chinafastsourcing.nl Website can be delivered all over Europe, China and the USA. The shipment can be done by Road transport, by Sea container and by Air freight. The needed type of shipment the client can choose at the moment of order placement and additionally agree with the direct Seller.

Cimex Global Trading LTD HK can additionally provide delivery at Buyer’s front door at extra cost. This service must be discussed with Customer Care Department in advance.

The shipping cost depends on the CBM, the parcel weight and the country of destination.

Terms of delivery depend on several cases:

1. Products Manufacturing or Processing period

Products Manufacturing or Processing period is the time which takes for the Seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category, volume and complexity. Usually it is around 25 - 35 days plus the time for shipping.

2. Shipping Method

Delivery time varies with shipping method and the destination country. Also, delivery may be delayed because of holidays or weather conditions.

As soon as the order will be shipped Buyer can ask Seller to provide shipping documents and URL for parcel tracking.

Seller undertakes to keep all requirements concerning products packing, especially fragile and glass items with the aim to avoid their damage.

Depending on the country of destination Buyer must take into account that there can be additional customs and taxes which will be charged for the parcel. All these fees Buyer should pay by himself.

Cimex Global Trading LTD HK can do customs and transportations, additionally can offer the service of keeping products in warehouses of Europe and China. All keeping terms can be discussed with Buyer in advance. These Services are needed to be additionally paid.

To avoid misunderstanding or other unpleasant situations follow our tips:

• Carefully fill in your shipping address details before making any payments. This information will be recorded on the delivery documents and in case of wrong data the delivery will be canceled.
• Be sure that you can personally accept delivery or you have person in charge who can receive your parcel. The logistic company is not permitted to leave any products that have not been signed for.
• Check the contents of your parcel immediately after signing the receipt of delivery. If you noticed that your parcel has damages, please ask courier to make a note on the shipping documents and additionally inform Seller about it.

If you received damaged product or product which is not corresponds to that which was ordered – immediately contact Seller.

• In case if you didn’t receive your order within the stated delivery time - 60 days maximum after shipping, please contact shipping agent and/or Seller

In any situation Buyer can directly connect shipper and/or Seller to clarify the order status, to extend the delivery time or to stop shipment.